Meraki Managed Services by Tangerine
Transform your Network Infrastructure with end‑to‑end Managed Services covering Meraki Wi‑Fi, Switching, Security with Analytics and Automation to enhance Employee Experience & User Experience across branches, Data Centers, and Cloud.
Product Highlights
- Increase WAN efficiency while reducing network costs
- Guarantee network performance with proactive management
- Detect and minimize congestion
- Enhance security with Network Segmentation using Scalable Group Tags instead of IP‑based policies
- Reduce 802.1x setup time with automation
- Accelerate troubleshooting with end‑to‑end visibility and analytics from the Controller
- Simplify maintenance with centralized firmware updates via GUI
Tech Features
- GUI‑based configuration reduces complexity
- Software‑Defined (API‑first) architecture
- Programmable integration with external systems
- Support for IoT and Wi‑Fi 6/6E
- High Availability & flexible scalability
- Stronger security with Network Segmentation
- Supports IoT and Wi-Fi 6/6E/7

Managed Service Packages
Choose based on your business needs — covering Wi‑Fi, Switching, and Security
Essential
24×7 Monitoring, Incident Handling, Standard SLA
- Proactive Alerts
- Monthly Reports
- Remote Support
Advanced
Enhanced SLA, Change Management, Advanced Analytics
- Root Cause Analysis
- Change Window Support
- Quarterly Review
Premium Wi‑Fi
Experience‑driven Wi‑Fi with scoring & Optimization
- User Experience Score
- Capacity Planning
- Site Survey Add‑on
Operational Readiness
Operational excellence is at the heart of a profitable Managed Services practice.
Service Design
- Clearly defined service tiers: Essential, Advanced, Premium Wi‑Fi
- Standard SLAs (Uptime, Response, Proactive Monitoring)
- Bundled offers: Meraki Wi‑Fi + Switching + Security with add‑ons
- Onboarding blueprint: Site Survey, Baseline Health, Policy Mapping
Tools & Platforms
- ITSM/Service Desk for ticketing, SLA, change, and reporting
- Meraki Dashboard APIs for proactive monitoring & Automation
- 24×7 Network Operations Center (NOC) or partner NOC integration
- CMDB and runbooks integrated with automation pipelines
Processes & Frameworks
- ITIL‑aligned incident, problem, change, and knowledge management
- Documented onboarding workflows & success criteria
- Customer Health Scorecards & Quarterly Business Reviews
- Integrated security incident processes in managed service
Security & Compliance
Tangerine is certified for ISO/IEC 27001 (Information Security Management) and ISO/IEC 27701 (Privacy Information Management). We embed data privacy, policy control, and continuous security monitoring into our managed services.
Ready to elevate your Meraki operations?
Talk with Tangerine experts to assess your current environment, define SLA, and design the best‑fit managed service package for your business.
